DeLisaGroup’s training programs are aimed at helping managers, supervisors and key contributors become more effective at leading and motivating employee groups. Training programs are provided in the following formats:

• Two-hour workshops

• Half-day events

• Three-quarter day events

• Full day events

• Overnight retreats

DeLisaGroup training is fully customized to meet client needs and emphasizes self-evaluation, interactivity, experiential learning, and real life case studies where possible; participants are often encouraged to practice what they’ve learned via “assignments” given between sessions.

Workshops and training events typically include any and all of the following content:

• Supervisory Style and Employee Motivation

  • Discussion of management theory and preferred supervisory styles

  • Understanding employee motivation

  • Praising and recognizing top performers

  • Organizing and delegating work

• Supervisory Communication

  • Listening

  • Setting expectations

  • Giving feedback

  • Assertiveness

  • Managerial Decision-Making

• Coaching and Counseling Employees

  • Appraising performance

  • Coaching average performers

  • Dealing with conflict

  • Counseling poor performers

• Additional Training Topics offered:

  • Managing time

  • Conducting effective performance appraisals

  • Selection interviewing

  • Developing high performance teams

  • Developing mission, vision and values

  • Facilitating skills

  • Transitioning from peer to boss

  • Managing changes

  • Managerial ethics

  • Managing a multigenerational workforce

  • Managerial decision-making

  • Mediating conflict

  • Mentoring

  • Developing leadership competencies

  • Stress management

  • Conducting effective meetings

  • Presentation skills

  • Succession planning

  • Understanding Workplace Harassment (meets federal and state guidelines for mandatory harassment training)